“What type of plastic do you use?”
Our White and Pink Mailing are made from Virgin plastic LDPE, and our Grey Mailing Bags are made from Recycled plastic. Recycled Plastic is simply melted plastic granules formed into sheets perfect for flexible packaging. It performs perfectly as a Mailing Bag and reduces our 'carbon foot print' by re-using our resources rather than burying the plastic in landfills or incinerating plastic.
“Do I have to pay through Paypal?”
We have alternative methods to pay for the goods other than Paypal. You may request our relevant Bank details to pay. You may also pay via cheque or credit/debit card (UK only) through our Virtual Telephone Terminal.
“Are prices VAT inclusive?”
VAT shall be charged when adding goods to the shopping cart. Non UK customers should contact us in regards to the Tax charge.
“How long does the order take to deliver?”
It depends on the carrier. We use Interlink Express or UK Mail for orders above 15 KG, thus next day delivery. Smaller parcels / packets are dispatched through Hermes Courier. However we are currently considering UK Mail or Yodel to collect the smaller parcels.
“Will we receive an invoice?”
Yes, all orders will have an invoice dispatched with the goods. Feel free to request an invoice again or login to your account to find your previous invoce.
“Is it safe to pay online?”
Paypal will gaurentee our money if anything goes wrong. We have our registered address displayed if anything goes wrong.
“Can I collect the Mailing Bags from you Warehouse?”
Feel free to select the collection option at the checkout process. We should have the Mailing Bags packed instantly and easy access for loading, whether it is a pallet or parcel.